Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to the,, and Inc. and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to include,, and Inc. The website is an informational and online business website. By using the website and mobile solutions, you consent to the data practices described in this statement.

Collection of your Personal Information

We collect both personally identifiable information and non-personal information from our users.

The personal information collected can include your name, phone number, email address, where you are located, other aspects of your vehicle, driving behavior and trips and office address.

Information about your computer hardware and software may be automatically collected by This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, to provide general statistics regarding use of the website, mobile solutions, and to enable to provide additional services in the future. encourages you to review the privacy statements of websites you choose to link to from so that you can understand how those websites collect, use and share your information. is not responsible for the privacy statements or other content on websites outside of the website.

Collection of Location Data

The TrackM2M-VisTracks eLog/ELD app collects location data as per USA FMCSA/DOT and Transport Canada requirements. Approximate location (approximate distance and direction to nearest city or town) will be acquired during certain app usage events and/or driving events including: manual change of duty status, automatic change of duty status, crossing state/provincial borders, crossing border between USA and Canada, crossing border between USA and Mexico, periodic intervals during driving (typically once per hour) and any other events that may appear on the hours of service log. This location data is personally identifiable in the sense that complete hours of service log reports include the driver(s) name, carrier name and the log event list which shows approximate location for each event in the list. The hours of service log reports are made available to the driver(s) and carrier. The hours of service log reports are made available to appropriate law enforcement authorities upon request as per FMCSA and Transport Canada guidelines and requirements. The hours of service log reports are not sold or shared with any third parties unless specifically requested by the carrier named on the eLog/ELD account.

Security of your Personal Information secures your personal information from unauthorized access, use or disclosure. When personal information is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. We do not store credit card information. only use of cookies is for storing session management tokens for authentication validation. uses Amazon Web Services (only via to store some of your information (for example, your documents). You can find more information on Amazon’s data security from Amazon.

Data Retention/Deletion

As per USA FMCSA/DOT and Transport Canada requirements, data will be retained for the past 6 months. Data older than 6 months is permanently deleted.

Children Under Thirteen does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use the website and mobile solutions.

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from by contacting us here:

Email: Please use the web form on the Support page of this website to submit email to TrackM2M
Phone: 416-259-9842

Changes to this Statement will occasionally update this Statement of Privacy to reflect company and customer feedback. encourages you to periodically review this Statement to be informed of how is protecting your information.

Contact Information welcomes your questions or comments regarding this Statement of Privacy. If you believe that has not adhered to this Statement, please contact at: Inc.
80 Lynngrove Avenue
Toronto, Ontario
Canada M8X 1N1

Email: Please use the web form on the Support page of this website to submit email to TrackM2M
Phone: 416-259-9842

Effective as of February 21, 2017

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